In Reservations, which actions support future business?

• A. Update guest profiles
• B. Create group blocks
• C. Generate housekeeping reports
• D. Run reports for future reservations, advance deposits, create group blocks

Answer: (D)

Actions that secure and maximize future business in Reservations focus on forecasting demand, locking in revenue, and reserving inventory for larger opportunities. Running reports for future reservations helps you see upcoming demand, forecast occupancy, and plan inventory and staffing accordingly. Collecting advance deposits ties revenue to future bookings, reducing the risk of cancellations and ensuring cash flow. Creating group blocks reserves a portion of inventory for larger parties, capturing substantial future business and preventing missed opportunities. Together, these steps directly influence future revenue and capacity planning.

Updating guest profiles improves personalization and repeat business, but doesn’t actively secure new future bookings. Generating housekeeping reports is operational for current tasks and doesn’t impact future revenue.