Which detail holds all guest-specific information such as name, address, telephone and company?

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Enhance your skills for the Front Office System Support Environment certification. Test your knowledge with a series of multiple-choice questions, detailed hints, and explanations. Be fully prepared for the FOSSE exam!

Multiple Choice

Which detail holds all guest-specific information such as name, address, telephone and company?

The key idea here is where guest personal information is stored in a front office system. The detail that holds all guest-specific information such as name, address, telephone, and company is the Guest Detail. This acts as the centralized guest profile that persists across stays, giving staff quick access to contact and company information for service and billing.

Room/Stay Detail focuses on the reservation itself—room type, dates, rate, and stay specifics. Account Detail handles charges, payments, and folio items, not the basic contact data. Email/Notes Detail is for communications and internal notes, not the primary place for a guest’s personal profile. So, the correct option is the Guest Detail.

Which detail holds all guest-specific information such as name, address, telephone and company?

Enhance your skills for the Front Office System Support Environment certification. Test your knowledge with a series of multiple-choice questions, detailed hints, and explanations. Be fully prepared for the FOSSE exam!

Which detail holds all guest-specific information such as name, address, telephone and company?

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