Which detail holds the arrival and departure dates, room type, rate and special request codes?

• A. Billing reconciliation
• B. Night audit
• C. Pre-check-in
• D. Night shift

Answer: (B)

The key idea is that the end-of-day process that consolidates and verifies all guest stay information is the night audit. During night audit, the front desk system closes the day’s transactions, reconciles revenue, and pulls together the essential details for each stay, including arrival and departure dates, room type, the rate being charged, and any special request codes. This is why the night audit is the best fit for holding these specific details: it serves as the official daily snapshot that ensures all stay information is accurate and ready for billing, reporting, and posting.

Billing reconciliation is about balancing accounts and ensuring ledgers add up, not about storing or presenting the specific stay details. Pre-check-in involves preparing for a guest’s arrival and collecting information ahead of time, but the actual capture and consolidation of those stay details for daily reporting happen during the night audit. Night shift is simply the time period during which these tasks are performed, not the process that maintains the stay details.