Which menu is primarily used by housekeeping, engineering, and Lost and Found functions?

• A. Rooms Management
• B. Front Office
• C. Back Office
• D. System Management

Answer: (A)

When a hotel tracks the day-to-day life of a guest room, the area that directly handles that entire room lifecycle is the Rooms Management module. This module centralizes room status (clean, dirty, occupied, out of order) and the tasks that flow from it. Housekeeping uses it to see which rooms need cleaning, to assign cleaning tasks, and to update statuses as rooms are serviced. Engineering relies on it to log and track maintenance or repair work tied to specific rooms. Lost and Found items discovered in rooms are also recorded and managed in connection with the room number, making it easy to locate items later. In contrast, Front Office is focused on guest interactions, reservations, check-in/check-out; Back Office handles accounting and reporting; System Management covers configuration and administration. Therefore, for the combined needs of housekeeping, engineering, and Lost and Found, the Rooms Management menu is the most appropriate and primary choice.