Which menu provides access to advanced system setup options rarely accessed by a front desk associate?

• A. Front Office
• B. System Management
• C. Night Audit
• D. Lookups

Answer: (B)

Administrative access and system configuration belong in a dedicated admin area, not in the daily front-desk workflow. The best choice is System Management because this menu is designed for admin tasks, including configuring system-wide settings, security, user roles, and other advanced options that aren’t needed during normal front desk operations. Front Office handles guest interactions and reservations, Night Audit focuses on end-of-day processing and balancing, and Lookups provides quick reference data. These are routine or informational tasks, while System Management is the hub for the more sensitive, rarely-used setup options.